Archive for November, 2009

Rite Aid Philadelphia BTRW Event

Posted in Recent Events, Sampling on November 19th, 2009 by Kristen Jason – Comments Off on Rite Aid Philadelphia BTRW Event

erase One of the Nation’s Largest Black Art Expos, the Philadelphia International Art Expo, celebrated twenty four years this weekend at Temple University. The aisles were filled with people interested in buying, selling and enjoying works of African American art of all kinds. The Expo was more than just traditional art however; book fairs, writing workshops, live poetry and music, a job fair and even a comedy show were among the many events that took place at the Liacouras Center throughout the weekend (November 13-15). erase-2We were onsite Saturday afternoon and were able to greet many happy faces. The ladies receiving the gift bags were very excited about the samples enclosed and couldn’t wait to see if they were winners of one of the $100 gift cards being given away. It only took a few hours to distribute all 2,000 bags. This Expo served as the kickoff of the October Gallery’s 25th Anniversary Celebration taking place next year, which they hope we can also be a part of.

Good Things Come To Those…

Posted in Marketing, sales, Small Business Advice on November 3rd, 2009 by Tracie Gilbert – Comments Off on Good Things Come To Those…

Patience is not often lauded as a virtue in the sales world. Usually the focus is on creating urgency, moving forward and closing deals. Some may even mistake patience as a form of procrastination, however, sales professionals who dismiss patience are overlooking a powerful and little utilized tool. Any successful sales person will be very familiar that building a good sales relationship takes time and persistence.

Now, persistence does not mean calling the prospect each week to see if they are ready to sign yet – you do not want to be a pest. Persistence simply means staying in touch with prospects in a way that builds the relationship and positions you as a valuable resource and trusted advisor.

The Rule of 7 is a fairly well known marketing concept which says: a prospect needs to see, hear, or otherwise be exposed to a message at least seven times before they respond in some way, shape or form. In other words, if you don’t have a contact strategy that touches the prospect at least seven times, you significantly reduce your odds of sales success. Optimally, you should be using a mix of vehicles for those 7 touches from emails, articles, webinars, phone calls and direct mail campaigns in order to reach your contact and get that first interview and begin building a relationship. Try to provide value in each communication in order to gradually move them closer to seeing you as the expert they can go to when needed.

Patience should be utilized in all aspects of your sales relationship. From prospecting to sales calls, to negotiating, to purchases, in this current economy customers have smaller budgets that they are being asked to do more with and are therefore taking longer to make sure they make the correct decisions, consider all their options and get the most bang for their buck. As a sales person, you need to make sure that you have the patience to follow up with them until they have time to talk, listen attentively to all of their problems/concerns and take the time to go through each with them.

Patience shows the customer that you care and that you are willing to take your time with them to make them happy. Customers love to feel that they are special, because they are. The more attention that you give to a customer, the more that they will feel that they are buying a product from a genuine and loyal person who wants to help them make a smart buying decision.

Selling is tough. Just remember that what we do is difficult and the relationships essential to success are not forged overnight. It takes time to build trust and credibility and prospects are going to engage you when they are ready. You can’t force them into meeting with you or buying from you. You need to have patience to guide them along the decision-making process and persistence to not give up. Sooner or later the prospect that took you 10 months just to get a meeting and another year to close could mean tons of repeat income to your firm.

“The two most powerful warriors are patience and time.” ┬áLeo Nikolaevich Tolstoy

“He that can have Patience, can have what he will.” Benjamin Franklin

This article was written by Tracie Gilbert, VP of Business Development at Cosmetic Promotions. For more information on Cosmetic Promotions, please check out their website www.cosproagency.com or contact Tracie direct at Tracie@cosmeticpromotions.com.